Requirements of Management Information Systems in Enhancing the Dimensions of Organizational Culture for Employees in the Saudi Banking Sector: Case Study on Al-Rajhi Bank in Asir, Kingdom of Saudi Arabia

نوع المستند : المقالة الأصلية

المؤلف

Chairman of Business Administration Department King Khalid University

المستخلص

The study aimed to explore the impact of the efficiency of management information systems (physical, network, and human) requirements in enhancing the organizational culture of employees in the Saudi banking sector. The study adopted the analytical descriptive approach, and the study community represented the employees of Al-Rajhi Bank in the Asir region, numbering 200. The random sample method was used, and the study relied on the questionnaire as the main tool for data collection. The questionnaires were distributed and (160) valid questionnaires were retrieved for analysis. Descriptive statistics (median, standard deviation, correlation) and analytical statistics (exploratory and confirmatory factor analysis and path analysis) were used.
      The results of the study revealed a statistically significant positive relationship between the requirements of management information systems (physical, network, and human) and the organizational values of the culture of employees of Al-Rajhi Bank, while there is no statistically significant positive relationship with the organizational attitudes of the culture. The study results also revealed that the efficiency of the requirements of management information systems has a very high significant impact on enhancing the organizational culture of employees in Al-Rajhi Bank.
       In light of the previous results, the researcher recommended the necessity of paying attention to developing a flexible digital infrastructure and supporting it by enhancing the readiness of information security in the bank under study. The necessity of involving employees in the processes of developing and updating information systems, and the need to design effective incentive and motivation systems linked to the use of information systems to enhance the culture of digital use in banks

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